Posts Tagged ‘managing inventory’

What’s Your Plan B?

February 14th, 2012

It can happen to any business at any time. It will more than likely happen to your business at some point. Something will go wrong.  It could be your servers crashing, your power going out, or your even your supplier’s fault. In any case, it pays (literally) to be prepared.  Here are a few tips on making sure your business is ready for whatever storm may come its way.

Keep A Key Under The Rug
Backup everything important, including customer lists, employee data, and inventory. Keep it someplace safe that is not your primary location. You may also want to take a look at backing up your data online for a reasonable fee.

Make Sure Your Covered
If you don’t have insurance for your property, it would probably be a good idea to look into what policies would suit your business. Property insurance reimburses you for the cost of any damages to your equipment or buildings.  You should also check out business interruption insurance, which will help you in case your business has to shut down temporarily due to unforeseen events.

Have More Sources
What if one of your main vendors shuts down? Do you have a plan to keep your business up and running in that event? Look into other possible places to get the supplies you need in case of a shortage. Make sure they can also deliver on time and set up your action plan.

A good source is the US Small Business Administration, they have a few tools that may assist you in creating a disaster plan that is right for you.

New Orders Are Now Simpler To Deal With!

February 6th, 2012

Our team has been working on a new Order tab design, that not only allows you to sift through your orders with ease, but helps making your order fulfillment faster. It’s out, it’s colorful and we hope you like it as much as we do.

The latest release of the Order Page allows you to clearly mark orders that require your attention with different statuses and colors. The hover-over preview allows you to take a quick look at the order without loading a new page, and of course, searching for a specific order is now even easier!

An added bonus we’re sure you would love to know about is the ability to print out an order receipt (with the order total) or a packing slip (with no mention of payment total). This is found in every order view page, click on Print to preview and proceed.

And last, for those orders you wish to remove from your daily view, a newly added Archive status allows you to store this order away and come back to it at anytime if you need to.

Hope these features improve your fulfillment of orders! And stay tuned for a lot more to come!

 

Some Tips For Showing Customers You Care

January 15th, 2012

As we move forward into the new year, it is important to not only focus on attracting new customers, but to focus on keeping those customers once they bite. Here are a few tips on providing an incentive for customers to stick with you for the long haul.

1. The first time a customer orders from you, throw in a little something extra. This will give the customer the impression that you value their business, and that you are all about loyalty. In addition, if they order from you a lot, reward them with a similar gift. Show some love to your customers and they are bound to show some back.

2. Make sure that your stocked up on your products, and that once a purchase is made facilitate the order fullfilment right away and update your customer with an email that the shipment is on its way. People don’t like to wait, so the less they have to wait the happier and more impressed they will be with your business.

3. Give them a money back guarantee. Customers want to know that if they aren’t satisfied with a product, even if its not your fault, they should be able to return it at no cost. This will help instill confidence in the buyer, and establish a trust relationship between you and the customer, which is a necessary  component for repeat business.

4. Offer special discounts spontaneously. This will keep people checking your site and inject some excitement into the buying process. With Wazala, configuring a discount is extremely easy. Make sure to advertise your discounts on all your social media pages to get a buzz going.

Happy Selling!

Simply Wazala!

June 15th, 2010

“Simplicity is the ultimate sophistication.”
– Leonardo Da Vinci

With all the clutter on the web today, standing out seems harder and harder to do. But what if it were simpler? Simpler is better! Our approach in Wazala is simple enough, so it was a no-brainer deciding to keep it “smart” yet effortless to use. This is what we believe has made Wazala so popular, and we’ve only had a few weeks of private beta so far! Hundreds of positive reviews and feedback all in agreement on how simple Wazala is to use. Thanks to the likes of SwissMiss and TheNextWeb many have had the chance to try it and agree.

A basic sign up process that takes no more than 2 minutes and you’re ready to build your online store. A straightforward step-by-step store creation wizard easily lets you manage categories for a smoother customer shopping experience while adding multiple options and features for each specific product. In no time you will find yourself with a several page store, showcasing multiple products with various pictures, and it will be ready to go live.

This is where we found people to be most hesitant. With other e-commerce solutions out there claiming ease of installation, we found that many users have been burnt before and are weary of the code installation process. So we had to make sure installing the Wazala online shop was the simplest act of the setup process. A simple copy and paste is all that’s needed and in-depth instructions show you how and where to do everything. Voila you’re in business!

Oh but it doesn’t stop here – An online business is not simple, easy or straightforward to run! Wazala understands you need to focus on your daily ins and outs. The critical tasks of tracking orders, managing inventory, offering discounts and staying on top of your sales is now Wazala’s job. giving you more time to focus on future improvements or just lounge around watching your orders come in.

Have you tried it?

follow us on twitter
We are Boxador
© 2011 Boxador Inc.    |    Terms    |    Privacy    |    Contact    |    Blog